Eagle River Valley has established a mobile crisis response system that is tied to paramedics and local law enforcement agencies. This system, lead by the Hope Center, responds to all 911 behavioral health calls with crisis clinicians to respond at the point of need. Providing care to stabilize individuals in the privacy of their home has lead to a 74% reduction of transports to the hospital emergency department and county jail.  
The Hope Center provides a 24/7 confidential Hopeline (970) 306-4673 to ensure that anyone who calls for help reaches an on-call clinician and receives the appropriate help in a timely manner.

The Hope Center clinicians conduct an initial clinical assessment over the phone, and often times they arrange for an in-person evaluation. This is when the crisis team becomes ‘mobile’ and the clinician meets the client at the Hope Center office or wherever the caller may be at the time. These assessments have taken place in homes or offices, sometimes at local agencies, at a physician’s office or schools. If an individual evaluated is deemed high risk and his/her safety may be in jeopardy, they may be entered into the Stabilization Program.  

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Logo depicting a tree with the words 'Eagle Valley Behavioral Health'

Eagle Valley Behavioral Health was established to serve as the backbone organization to lead the community collaboration in transforming the Eagle Valley behavioral health system.